Our goal at Harley Street Specialist Hospital is to provide our patients with the highest quality medical care combined with exceptional service. Listening to our patients is vital, we are always keen to hear about your experience at HSSH, patient feedback is invaluable.
Of the feedback received from patient surveys between January 2016 and December 2016 96% rated the overall impression of their visit as excellent. This is absolutely outstanding and we are very proud of our high standards of patient care.
I couldn't be happier with the staff and my care at QASMC. Professional, personal and friendly from the off.Anonymous
The staff here are wonderful. Thank you, very attentive and very caring. Nothing is too much trouble.Anonymous
Cannot add more - all fantastic!Anonymous
Everybody involved in Donna's care were brilliant and a special thanks to you Bea!Anonymous
Just very pleasant experience, no pain!Anonymous
A massive thank you to very talented Dr Franklin Kuehhas & the fantastic team: John Thornton, Beatrice Hunter, Rebecca and very caring June Thomson who helped me so much post op. God bless you all! Can't wait to be back for more procedures! A big thank you to Jose Leal and Giulio Conte too! Sorry if I missed any names. Merry Christmas to you all!!! XxxAnonymous
A very pleasant stay, recovery nurse thank you.Anonymous
Genuinely cannot think of any way in which the efficiency and standards of this excellent medical facility could be improved.Anonymous
Excellent care-thank you xAnonymous
Staff were very courteous and attentive throughout; keeping us well informed.Anonymous
A 10/10 experience to date!Anonymous
It is important that we are made aware of any problems, no matter how small, in order to get them resolved as soon as possible. We can investigate the issue, enabling us to avoid a similar reoccurrence. Where possible, please make us aware of your concerns whilst you are still on our premises. We will handle your complaint confidentially and it will have no influence on your treatment. Alternatively, if you’d rather discuss the complaint after your visit then please contact us and speak to one of the management team on 020 7034 3301 or email firstname.lastname@example.org